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so when companies knowingly hide credit card charges, and doesn't notify users of term changes that may affect customers especially when it comes to hidden char
by angryasian 14y ago
so when companies knowingly hide credit card charges, and doesn't notify users of term changes that may affect customers especially when it comes to hidden charges.. I don't expect anything, other than to bring to public what kind of company this is. Is it really a mistake to charge people's credit cards without notification ?
- tptacek 14y agoYou're right. You get the stake, I'll get the kindling.
- jpxxx 14y agoYes it really is a mistake, and you're being obnoxious. Please stop.
- ownagefool 14y agoI disagree, he's not being obnoxious, the apology isn't super clear so he could be mistaken. It reads like they've decided to take $99 from previously free customers on the basis of them not complaining when they were sent an email. If thats the case, I personally think it's a pretty crappy practice and any customer that claims to have not recieved the email should be entitled to a refund. If thats not the case, they should probably take a look at the message because it's confusing. p.s. Please don't come back with a selective quote. The "what happens" seems to conflict with the "Next steps" which is why I'm confused.
- jpxxx 14y agoHrm, I agree with what you said. I overreacted. Wiping my comment.