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They did. Emails get lost. Snail mail gets lost. It happens, it sucks but if companies have to refund people every time they don't get the memo about something
by bpatrianakos 14y ago
They did. Emails get lost. Snail mail gets lost. It happens, it sucks but if companies have to refund people every time they don't get the memo about something we're all in for some trouble.
- tomguthrie 14y agoSounds like a message during checkout (click checkout and instead of confirmation of order get a message explaining the change, and have to click checkout/confirm or something) would be helpful to alleviate this problem.
- alexwright 14y agoThat would be totally reasonable, and it's something I see all the time. It's usually titled "We recently change how blahed blah works..."