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"I have a specific, personal customer service issue with this business..." - how is this a specific, personal issue? It seems to affect all customers, and as in
by gingerlime 14y ago
"I have a specific, personal customer service issue with this business..." - how is this a specific, personal issue? It seems to affect all customers, and as indicated on the post, it seems like none of them were notified about this change of policy... That's my basic understanding reading the post anyway.