Because after a bit of back and forth with no end in sight, I gave up. There shouldn't have been back and forth at all. My delivery was all sorts of messed up

Because after a bit of back and forth with no end in sight, I gave up. There shouldn't have been back and forth at all. My delivery was all sorts of messed up with incorrect items chosen as replacements. For instance I ordered deli meat from the deli counter, instead I got Oscar Meyer somethingthatlookslikemeat. I am not the only person I know who gave up on Instacart after having so many incorrect items delivered. Safeway delivery is just as painful to deal with, but at least they pick better replacements.