4 ms·
Unless I got it wrong: He paid $100 for free deliveries a year instead of paying $7.99 each order. Instacart changed it and started charging him $7.99 on orders
by OGinparadise 14y ago
Unless I got it wrong: He paid $100 for free deliveries a year instead of paying $7.99 each order. Instacart changed it and started charging him $7.99 on orders under $35. Solution is to give his money back (maybe pro-rated) or honor the original deal. But Instacart doesn't have a choice, sending someone to deliver you a $5 ice cream isn't sustainable
- silencio 14y agoBut you cannot order only a $5 ice cream from Instacart. The minimum you must buy is $10 even with this yearly fee. If that doesn't work for Instacart's profit margins, they should raise prices and minimums across the board. Of course, it's also incredibly shady to invisibly change terms of a service while someone is still signed up for the service. That more than anything is pretty odious.
- deleted 14y ago[deleted]
- smackfu 14y agoIt shouldn't be his problem if Instacart offered a deal they would lose money on. And they are making it his problem.
- OGinparadise 14y agoThat's why I said to either refund him or honor their original agreement. Obviously not renew it for the next year.