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I still want my refund on items I never received from Instacrap. There are about $15 worth of groceries that mysteriously never made it to me, but I still paid
by pplante 14y ago
I still want my refund on items I never received from Instacrap. There are about $15 worth of groceries that mysteriously never made it to me, but I still paid for.
- eridius 14y agoThen why didn't you request one? When you get your receipt and they ask you to rate your delivery, there's a link for if you had problems. And if you rate <5 stars, they also give you a few options for any problems you had, including "missing or incorrect items". They've always been prompt about refunding me if I tell them that they forgot an item.
- pplante 14y agoBecause after a bit of back and forth with no end in sight, I gave up. There shouldn't have been back and forth at all. My delivery was all sorts of messed up with incorrect items chosen as replacements. For instance I ordered deli meat from the deli counter, instead I got Oscar Meyer somethingthatlookslikemeat. I am not the only person I know who gave up on Instacart after having so many incorrect items delivered. Safeway delivery is just as painful to deal with, but at least they pick better replacements.
- mseebach 14y agoDownvoted for "Instacrap". Grow up.
- pplante 14y agoI'll do that.