4 ms·

The big ROI is of course in not pissing of their 60Kwh customer base.

caf 14y ago
It seems entirely irrational for those customers to change their opinion based on what some other customers are or aren't getting.
- notdrunkatall 14y ago
  It is, but humans are not entirely rational.
  - MarkMc 14y ago
    Not just humans. See this clip for a hilarious study into fairness done on monkeys: http://www.youtube.com/watch?feature=player_detailpage&v=b_Lm49XVkGQ#t=751s http://www.youtube.com/watch?feature=player_detailpage&v...
    - notdrunkatall 14y ago
      Haha, that was great, thanks for posting!
- lobster_johnson 14y ago
  That's not irrational, assuming I'm interpreting the parent comment correctly: If 40 kWh car is really a "locked" 60 kWh that allows modders to unlock the remaining 20 kWh, then it's entirely reasonable to be pissed off if one bought the more expensive model. After all, one could saved a lot of money by buying the much cheaper 40 kWh model and unlocked it.
  - caf 14y ago
    From the point of view of the 60KWh customers, they're still getting the same product for the same price that they agreed - so if the product was worth it to them at that price before, it should still be, regardless if some other customers are getting a greater surplus. Other people getting a good deal doesn't affect your utility. This is so even if they were just shipping the 60KWh model as-is to those lucky 40KWh customers.
    - lobster_johnson 14y ago
      Yes, except the 40 kWh customers are essentially getting a rebate ("20 extra kWh" for free). The 60 kWh-ers may reasonably ask why they don't should not deserve a similar rebate (eg., free upgrade to 80 kWh), especially considering they paid more for the product than the 40 kWh-ers. Note that I'm agreeing that it's nothing to get angry about (and we don't know whether this is something that can be "unlocked"), but I disagree that it's some kind quirky human, irrational response. On the contrary, it's completely rational; it's rational to recognize when something is distributed inequally in a way that favours some people out of sheer luck.

caf 14y ago

It seems entirely irrational for those customers to change their opinion based on what some other customers are or aren't getting.

notdrunkatall 14y ago
It is, but humans are not entirely rational.
- MarkMc 14y ago
  Not just humans. See this clip for a hilarious study into fairness done on monkeys: http://www.youtube.com/watch?feature=player_detailpage&v=b_Lm49XVkGQ#t=751s http://www.youtube.com/watch?feature=player_detailpage&v...
  - notdrunkatall 14y ago
    Haha, that was great, thanks for posting!
lobster_johnson 14y ago
That's not irrational, assuming I'm interpreting the parent comment correctly: If 40 kWh car is really a "locked" 60 kWh that allows modders to unlock the remaining 20 kWh, then it's entirely reasonable to be pissed off if one bought the more expensive model. After all, one could saved a lot of money by buying the much cheaper 40 kWh model and unlocked it.
- caf 14y ago
  From the point of view of the 60KWh customers, they're still getting the same product for the same price that they agreed - so if the product was worth it to them at that price before, it should still be, regardless if some other customers are getting a greater surplus. Other people getting a good deal doesn't affect your utility. This is so even if they were just shipping the 60KWh model as-is to those lucky 40KWh customers.
  - lobster_johnson 14y ago
    Yes, except the 40 kWh customers are essentially getting a rebate ("20 extra kWh" for free). The 60 kWh-ers may reasonably ask why they don't should not deserve a similar rebate (eg., free upgrade to 80 kWh), especially considering they paid more for the product than the 40 kWh-ers. Note that I'm agreeing that it's nothing to get angry about (and we don't know whether this is something that can be "unlocked"), but I disagree that it's some kind quirky human, irrational response. On the contrary, it's completely rational; it's rational to recognize when something is distributed inequally in a way that favours some people out of sheer luck.