yes — avoid having a generic email address! it doesn't cost you to have sales@ourdomain.com and techsupport@ourdomain.com so why not filter from day one? and if

yes — avoid having a generic email address! it doesn't cost you to have sales@ourdomain.com and techsupport@ourdomain.com so why not filter from day one? and if you want classify the current email into categories and create your top addresses by what people are looking for...