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If you have their home address, perhaps you could mail a plainly written letter to the account holders and let them know that their email addresses are incorrec
by bmelton 14y ago
If you have their home address, perhaps you could mail a plainly written letter to the account holders and let them know that their email addresses are incorrectly registered, and that they have every right to be upset with OnStar? Also, that they should correct their email address.
Beyond that, I can't really think of anything short of picking up the phone and biting the bullet on the costs.
Curious though, I thought toll free numbers were free internationally too - are they only free within the US, or are you concerned with per-minute outbound call fees or something else?
- Andrenid 14y agoAny international call to the US from here costs around $1/min according to my providers website. Considering I'd probably end up on hold for a while when it's a big company like that, it crosses the cost limit for me being bothered to do anything about it. After I tried emailing them a few times through a few different email addresses, and tried contacting them via Twitter, I gave up and flag the emails as spam. I just figured anyone using OnStar might want to know how ridiculously easy it is for people to access your account, car, and personal details, if they get a copy of your monthly emailed report.