I can't imagine this ever happening, but the question of "how to contact your own customer" is bizarre. The fact is, when they are already your customer it's w

I can't imagine this ever happening, but the question of "how to contact your own customer" is bizarre. The fact is, when they are already your customer it's what is known as a warm lead, as opposed to a cold call. You seem to be imagining this "problem" without knowing the game.