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Get Satisfaction should stop creating support pages for companies that HAVE NOT SIGNED UP . That is the end of the problem and the ONLY WAY TO GO . 37 Signals
by WebTom 18y ago
Get Satisfaction should stop creating support pages for companies that HAVE NOT SIGNED UP .
That is the end of the problem and the ONLY WAY TO GO .
37 Signals isn’t creating Basecamp accounts for companies that have not signed up, is it?
Get Satisfaction business models is very similar to Yelp = Extortion 2.0
- daleharvey 18y agosomewhere around 95% of the 37s fanboys comments I have read in between the last 3 threads are seemingly oblivious to what get satisfaction actually provides 1. there are the small companies who would like and out of the box solution for their support to save them time / money 2. there are the large companies that have terribly supported products and the community generally has to replace them, their official support channels are usually private (so they only help 1 person), or very heavily moderated to the point where they are just a pr exercise and of very little use. (remember creative?) the idea that companies can ban users from provided the support that they should rightly be doing themselves is just plain ridiculous
- axod 18y agoRight. and Google shound not index pages of websites that have not signed up! Google even use your name in their search results!