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Poorly coded in terms of usability, I'm guessing? I think the workflow for modifying already entered (or skipped) parts of the tax return is lacking. It's dif
by harshreality 14y ago
Poorly coded in terms of usability, I'm guessing? I think the workflow for modifying already entered (or skipped) parts of the tax return is lacking. It's difficult to keep track of navigation for more complex returns.
Turbotax should have a tree-like navigation pane to the side, showing status icons for each section.
I don't know if it's horribly coded though. One test would be how quickly they could add the navigation pane. If the underlying code is properly designed, it would be a minor project. If the entire codebase is designed around forcing people through the back/next workflow within each category, arbitrary navigation might require major code surgery.
- FireBeyond 14y agoThe workflow for amended returns is absolutely, utterly, horrific. If I recall correctly, it involves loading your existing return, making changes, and at some point (only vaguely defined in documentation), changing something different (err, this is a very bad description, obviously - but suffice to say, as someone who has no issue navigating complex systems, the times I've done it, it's been a horrible and fraught experience).