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Betaworks Launches Chartbeat To Track Who Is Paying Attention To Your Website Right Now
- ivankirigin 18y agoI use Chartbeat for http://tipjoy.com http://tipjoy.com It's pretty fun. They should incorporate user ids, and the ability to chat in real time. It would be awesome if you could track that user X was doing Y, and had a 404. Imagine a chat window that pinged them to see if everything was OK. This obviously doesn't scale well, but for a good number of users, you could give them a delightful experience.
- omakase 18y agoI've played with Chartbeat also -- it's clearly a big opportunity. Real-time chat with users has to be done carefully in my opinion. Done wrong I think it could be very intrusive and off-putting to users. I imagine it being user initiated, like support chats on hosting providers.
- ivankirigin 18y agoThat's why I brought up the 404 page. That's implicitly user initiated. You could also have a button that says "help!"