Since AdWords has been large (many years) there have been stories of unfair treatment. The same goes for AdSense. Google keeps its sauce secret which is extreme

Since AdWords has been large (many years) there have been stories of unfair treatment. The same goes for AdSense. Google keeps its sauce secret which is extremely frustrating in these types of scenarios. It's sort of like Apple's App Approval process, very frustrating to be on the wrong side of. It's not crazy to believe that a store solely selling knives will receive more attention from the Knife Patrol in the AdWords Q&A department than stores that sell hundreds of different categories. These things can also take time, no one notices when Knife Depot stops advertising, but if an account rep loses a multi-million dollar account like Amazon there will be heads rolling. Knife Depot just got their notice last month, I'd wait a bit before calling foul.