5 ms·

How I hired a great web developer on oDesk for $12/hr

29 points by aymeric 14y ago

sgdesign 14y ago
Outsourcing is something I need to get better at. For some reason I never feel at ease giving away control of my projects, which is why I often end up spending time on peripheral things like setting up servers or coding up mockups. There's also the fact that I would feel bad about hiring someone for $12/hour when my own hourly rate is more than 10 times that. But at the same time, I would definitely not be able to afford somebody as expensive as me (or even half as expensive)…
- aymeric 14y ago
  1. Someone paid $12/hour is actually a good pay in some regions of the world. Even paying a virtual assistant $5/hour in the Philippines make sense financially for them. So don't feel bad, you allow someone to be paid well and have great flexibility at home. 2. That's why the mini-project helps, you get to judge the person's trustworthiness. There is a risk in outsourcing, I can't deny it, but the returns far outweighs the risk for me.
  - phazmatis 14y ago
    $12/hour is a decent wage in parts of the US.
    - jlgaddis 14y ago
      In my hometown (a very rural area), most folks would be very happy to make an hourly wage of $12.
    - sgdesign 14y ago
      Well, that just makes me feel bad for the US…
  - morganwilde 14y ago
    Just to give some perspective (minimum hourly wage): - San Francisco as of January 1, 2013 - $10.55 - The state of California - $8.00 - The state of New York - $7.25 With that in mind, $12/hour for qualified CS or any other engineering work is Ridiculous.
    - eru 14y ago
      What do US minimum wages have to do with anything?
thejosh 14y ago
Paying a couple more dollars an hour more may result in $100-$200 more, but produces much better work.
- aymeric 14y ago
  Why do you think it would result in better result? You are assuming people from countries with higher cost of living would do a better job than people from countries with a lower cost of living. This is just not true.
  - agildehaus 14y ago
    I've seen some godawful code coming from people making close to $100/hr.
  - thejosh 14y ago
    Sorry, I meant for the entire project, not per hour.
lukevdp 14y ago
Just don't lose control of the code. Outsourcing to $12/hr programmers works well when you're designing the structure of the code and the way things work. Not so well when you give them a free reign of how to code a feature (for example)
- aymeric 14y ago
  It is true that my patterns were already set when I hired them. That's a good advice.
s_baby 14y ago
How am I supposed to feel confident in pursuing a career in CS with 3rd world developers doing the work for $12/hr?
- aymeric 14y ago
  Not everything can be outsourced. Like someone said in the comments, it is harder to outsource a new project, much easier when you are set the conventions in place already. Also a lot of companies still need face to face. I am a freelancer myself and I don't feel threatened by outsourcing.
  - s_baby 14y ago
    But is it reasonable to see these limitations hold in the future? I'm not so sure.
    - k__ 14y ago
      Just don't try to compete with them? "Normal" Web-Programming isn't something you need to study CS for... Try to learn how to write good specs and pay those people yourself for stuff you don't wanna do.
- rplnt 14y ago
  You seriously consider parts of Europe to be a 3rd world countries?
  - k__ 14y ago
    I'm from Europe and I somethimes feel like that. North- and West-Europe (France, Germany, Sweden, UK and stuff) is mostly Okay, but the South and the East is like they are stuck in the past.
  - ghiculescu 14y ago
    Yes, the standard of living in too much of Eastern Europe is quite low. Perhaps not as bad as some of the _worst_ of 3rd world countries, but low enough to make the $12/hour the author paid quite high.
sneak 14y ago
> That lives you with around 30 applications. Off these applications, I focus my attention on Eastern Europeans. In my experience, Eastern Europeans have the right mix: low cost of living, high level of education, high level of integrity. > I have hired developers from India in the past but it is harder to find the good ones among a lot of low quality applications. Since when is it okay to be casually racist when making hiring decisions? There's a reason this sort of shit is illegal in the US when hiring employees. Don't be a dick.
- aymeric 14y ago
  I knew my comment would be controversial.
- krzyk 14y ago
  Where is he racist? By saying that he is getting a lot of low quality applications from India? He is just describing his experience
- frozenport 14y ago
  Eastern European could be a geographic description. For example a sizable part of Russia's population is not russian, even some Jews left.
- esalman 14y ago
  People might just change their country to Ukraine (in oDesk profile) if they are reading this article.
- k-mcgrady 14y ago
  He's not being racist, he's basing a decision on previous experience. He didn't just decide "I won't hire anyone from India" - he tried it (it sounds like he tried it more than once) and didn't have a good experience so he's decided not to repeat that mistake. He doesn't think all Indians are bad programmers just that it's easier to find a good one in Eastern Europe that meets his requirements.
  - deleted 14y ago
    [deleted]
revorad 14y ago
How did you "package the files into a Google Play app." ?
- aymeric 14y ago
  I used eclipse and followed the documentation (http://developer.android.com/guide/webapps/webview.html http://developer.android.com/guide/webapps/webview.html) that uses a web view. i found a repo in github with a sample project: https://github.com/tscolari/android-webview-sample-app https://github.com/tscolari/android-webview-sample-app
  - revorad 14y ago
    Thanks. I didn't know it was so quick to turn a web app into an Android app.
    - aymeric 14y ago
      I did it before so I knew how to do it.
- deleted 14y ago
  [deleted]
- deleted 14y ago
  [deleted]
webjunkie 14y ago
Who accepts the job for $12 when there's written $12 to $17?
- k-mcgrady 14y ago
  That's not how it works. Devs place bids within the users budget. Typically the dev who quotes the least will be chosen for the job so when the budget is $12-17 you are most likely to get selected by bidding $12.
- aymeric 14y ago
  The second candidate was offering $8/hour. They are competing with each other, this is the ugly side of this type of bidding marketplaces.
Gilou 14y ago
You got me at "and everyone has PowerPoint.".. ;) I like the idea though, it shows you can find the right people without throwing too much money in, provided you plan it right, and put yourself in the developper's shoes at some point. It would be interesting to evaluate how much the recruiting costed you as well in the price. Your time, the paid (I hope they all were) trials, and the time to organize your guy's work once in the place.. Just being curious!
- aymeric 14y ago
  it took me 5 hours of my time (mockup 1h, design + packaging to google play 4h). it costed me $130 for the two developers I trialed. it takes me maybe an hour to three hours per week to clarify the requirements, review his code and chat with him
Jach 14y ago
Great writeup. Another approach I've seen to get inexpensive face-to-face work is to call a local high school (sometimes college) and ask the CS teacher if any students have some knowledge in web development / mobile development that they gained outside of school, and then see if such a student wants to work for you. It's usually a good deal for the student since they get to improve their skills and learn more while getting paid better than a bagger's salary, and it's a good deal for the boss because the student is probably a quick learner and can fill in any knowledge gaps quickly, plus a part-time work agreement during the school year is a low-risk trial period that can lead to full-time in the summer.
tdtran 14y ago
I don't know if the author considers Czech Republic as part of Eastern Europe but $12/hour is pretty low there. It would be OK for a high school/undergrad student to earn some extra money that way, but other than that it must be a desparate "developer" to work at that rate.
- aymeric 14y ago
  People who can't afford to be paid $12/h don't apply for the job. Usually, I think Ukraine / Belarus / Romania web developers are ok with $12/h.
- krzyk 14y ago
  Same goes for Poland, I wouln't consider working for anything less than $20 (not including taxes, so with those it would go ahead even higher).
- plinkplonk 14y ago
  fwiw, 12$/hr is very low for a good Indian developer who lives in any Indian city of even moderate size. (I am sure there are some people who live in rural areas and/or are sufficiently desperate to work for 12$.) Interesting that Eastern Europe seems to have cheaper developers than in India.
mbesto 14y ago
> Seriously, if you are an online entrepreneur, do yourself a favour and start outsourcing. It is low risk and has great returns. If you are a serious online entrepreneur and have 0 experience outsourcing online, be very careful. It's very hard to find the right developer at $12/hr. The picture isn't always as rosy as the OP paints it. > Once I picked three candidates, I tell them they are entering a trial period where I need them to develop a small project. This is really good advice, but this means you hired a developer at 3 * $12/hr, which means you're project actually cost you $36/hr. This is reverse thinking for many people, since most people go to oDesk/elance/etc because they think their dreams can be created for $12/hr right off the bat. The reality is, you should expect to pay a large amount of money up front (trialing developers) to then get lower ($12/hr) returns later. This is a massive misconception in the outsourcing world. TL;DR - YMMV.
- aymeric 14y ago
  The miniproject is not the reason why I hired him. I was hiring a web developer to help me work on weekplan ultimately, the developer over the course of the year will cost me much more than 6h*3 worth of work.
axisK 14y ago
When managed properly outsourcing doesn't have to be a problem. Bad hires do tend to take a bit longer to show themselves and could end up leaving a bad taste to everything outsourcing related. A few years ago I did some work via oDesk and ended up with a permanent contract for a US/Mexico based company that allowed me much more freedom than I would have had working at any South African company in my area. Overall I enjoyed working with most of the other employees from across the world and some of the brightest people I've worked with was part of the team. I do think however that it probably put a lot more pressure on our manager than most conventional environments would. edit Paragraphs
- axisK 14y ago
  Oh, as a side note. The company I ended up working for also used a timed "mini-project" to filter out some candidates, it wasn't much more than 2 days worth of work. After that I also went through a telephonic which was more of a introduction to what the company was doing as well as a bit of a culture check to see if I would fit in.
lysenko 14y ago
According to this survey(please use translator) http://jobs.dou.ua/salaries/#period=dec2012&city=all&title=Software+Engineer&language=C%23%2F.NET&exp1=1&exp2=3 http://jobs.dou.ua/salaries/#period=dec2012&city=all&#38... Median salary for junior .NET developer in Ukraine is $1500/month. This data comes from full time employees, not freelancer. It is obvious that freelancer should spend more time that full time employee to get the same amount money. So, $12/hr is below the average for Ukraine. I am RoR developer from Ukraine, with 4 years of experience and 'Rails Core Contributor' achievement, my oDesk rate is $40/hr. And I consider it low. TIP: Don't hire developer from Ukraine for less than $25/hr, or you will get into trouble.
pyalot2 14y ago
For $12/hour you are not going to get the right stuff, not by a long shot. By rule of thumb, if you are paying less for a professional in a job that requires decades to do well, than you'd pay a McDonalds burger flipper, what you are going to get is a McDonalds burger flipper. Good luck with that. You know how companies always like to tout that they hired the cream of the crop, the top percentiles? Well, by aiming for the $12/hour price segment, you've made the reverse commitment, you've decided you're gonna hire from the bottom 10th percentile, if even that. As Paul Graham noted, the productivity difference between an average developer and a great developer can be as great as 50x. I'm leaving it for you to figure out what the difference between a bottom barrel developer and a great developer is (hint, it's probably more than 50x)
- rplnt 14y ago
  Did you read that part when he hired someone from different country than USA?
  - pyalot2 14y ago
    Well, I can tell you that in Switzerland $12/hour is half as much as a burger flipper earns here, so...
    - numo16 14y ago
      In the US, you'd be lucky to make $9/hour working at McDonald's, generally (may vary by region)
impostervt 14y ago
Though I'm a developer, I outsourced the development of my side project, http://www.watermarquee.com http://www.watermarquee.com. That was a bad call on my part. I used oDesk to hire a development team from Indonesia. At the time, with a small baby at home, I felt like I didn't have the time to develop it myself. Also, I was just learning Rails, and felt that if I wanted it done right, I should hire a professional, instead of trying to learn as I went (I had written the free version myself, and hired the dev team to make the "Pro" version which costs $5/month) The development team did a good job, but only after the work was complete did I find out they implemented some things differently than how I would have preferred (my fault for not paying more attention). Also, it ended up taking much longer than I thought and, thus, costing much more than I had anticipated. Knowing your application code from top to bottom is the only way to be able to maintain it after the development contract ends. I dread having to modify my app because I don't understand it all. I've done other projects since then, and wrote them myself (in Sinatra or Node), and am now way more confident in my development skills.
- jrs235 14y ago
  I was going to email you but you don't have contact info in your profile. Small tip: Please change the link that the logo on that top of your blog goes to. The self reference to blog.hwatermarquee.com is silly and pointless. Change it to www.watermarquee.com so folks can easily get from your blog to your actual site (without having to click the "give it a try" link... which scares me because I assume it's going to dump me off at a form to signup rather than the site for more info.)
hinmn 14y ago
Good points in your article. Generally, I think outsourcing has gotten a bad rap because a lot of the poor quality firms / freelancers that have sprung up. The big sites like oDesk, eLance, etc. have certainly helped to prevent the scammers that initially populated the field, but more and more quality firms are popping up in countries like the Philippines. The key to outsourcing is doing it right. Outsource work you or key players shouldn't work on. If you're a design company, find someone to slice and dice for you. If your a coding company, find someone to design for you. Find a partner that can be trusted and you work well with and you're set.

29 points by aymeric 14y ago

Outsourcing is something I need to get better at. For some reason I never feel at ease giving away control of my projects, which is why I often end up spending time on peripheral things like setting up servers or coding up mockups. There's also the fact that I would feel bad about hiring someone for $12/hour when my own hourly rate is more than 10 times that. But at the same time, I would definitely not be able to afford somebody as expensive as me (or even half as expensive)…

aymeric 14y ago
1. Someone paid $12/hour is actually a good pay in some regions of the world. Even paying a virtual assistant $5/hour in the Philippines make sense financially for them. So don't feel bad, you allow someone to be paid well and have great flexibility at home. 2. That's why the mini-project helps, you get to judge the person's trustworthiness. There is a risk in outsourcing, I can't deny it, but the returns far outweighs the risk for me.
- phazmatis 14y ago
  $12/hour is a decent wage in parts of the US.
  - jlgaddis 14y ago
    In my hometown (a very rural area), most folks would be very happy to make an hourly wage of $12.
  - sgdesign 14y ago
    Well, that just makes me feel bad for the US…
- morganwilde 14y ago
  Just to give some perspective (minimum hourly wage): - San Francisco as of January 1, 2013 - $10.55 - The state of California - $8.00 - The state of New York - $7.25 With that in mind, $12/hour for qualified CS or any other engineering work is Ridiculous.
  - eru 14y ago
    What do US minimum wages have to do with anything?

thejosh 14y ago

Paying a couple more dollars an hour more may result in $100-$200 more, but produces much better work.

aymeric 14y ago
Why do you think it would result in better result? You are assuming people from countries with higher cost of living would do a better job than people from countries with a lower cost of living. This is just not true.
- agildehaus 14y ago
  I've seen some godawful code coming from people making close to $100/hr.
- thejosh 14y ago
  Sorry, I meant for the entire project, not per hour.

lukevdp 14y ago

Just don't lose control of the code. Outsourcing to $12/hr programmers works well when you're designing the structure of the code and the way things work. Not so well when you give them a free reign of how to code a feature (for example)

aymeric 14y ago
It is true that my patterns were already set when I hired them. That's a good advice.

s_baby 14y ago

How am I supposed to feel confident in pursuing a career in CS with 3rd world developers doing the work for $12/hr?

aymeric 14y ago
Not everything can be outsourced. Like someone said in the comments, it is harder to outsource a new project, much easier when you are set the conventions in place already. Also a lot of companies still need face to face. I am a freelancer myself and I don't feel threatened by outsourcing.
- s_baby 14y ago
  But is it reasonable to see these limitations hold in the future? I'm not so sure.
  - k__ 14y ago
    Just don't try to compete with them? "Normal" Web-Programming isn't something you need to study CS for... Try to learn how to write good specs and pay those people yourself for stuff you don't wanna do.
rplnt 14y ago
You seriously consider parts of Europe to be a 3rd world countries?
- k__ 14y ago
  I'm from Europe and I somethimes feel like that. North- and West-Europe (France, Germany, Sweden, UK and stuff) is mostly Okay, but the South and the East is like they are stuck in the past.
- ghiculescu 14y ago
  Yes, the standard of living in too much of Eastern Europe is quite low. Perhaps not as bad as some of the _worst_ of 3rd world countries, but low enough to make the $12/hour the author paid quite high.

sneak 14y ago

> That lives you with around 30 applications. Off these applications, I focus my attention on Eastern Europeans. In my experience, Eastern Europeans have the right mix: low cost of living, high level of education, high level of integrity. > I have hired developers from India in the past but it is harder to find the good ones among a lot of low quality applications. Since when is it okay to be casually racist when making hiring decisions? There's a reason this sort of shit is illegal in the US when hiring employees. Don't be a dick.

aymeric 14y ago
I knew my comment would be controversial.
krzyk 14y ago
Where is he racist? By saying that he is getting a lot of low quality applications from India? He is just describing his experience
frozenport 14y ago
Eastern European could be a geographic description. For example a sizable part of Russia's population is not russian, even some Jews left.
esalman 14y ago
People might just change their country to Ukraine (in oDesk profile) if they are reading this article.
k-mcgrady 14y ago
He's not being racist, he's basing a decision on previous experience. He didn't just decide "I won't hire anyone from India" - he tried it (it sounds like he tried it more than once) and didn't have a good experience so he's decided not to repeat that mistake. He doesn't think all Indians are bad programmers just that it's easier to find a good one in Eastern Europe that meets his requirements.
- deleted 14y ago
  [deleted]

revorad 14y ago

How did you "package the files into a Google Play app." ?

aymeric 14y ago
I used eclipse and followed the documentation (http://developer.android.com/guide/webapps/webview.html http://developer.android.com/guide/webapps/webview.html) that uses a web view. i found a repo in github with a sample project: https://github.com/tscolari/android-webview-sample-app https://github.com/tscolari/android-webview-sample-app
- revorad 14y ago
  Thanks. I didn't know it was so quick to turn a web app into an Android app.
  - aymeric 14y ago
    I did it before so I knew how to do it.
deleted 14y ago
[deleted]
deleted 14y ago
[deleted]

webjunkie 14y ago

Who accepts the job for $12 when there's written $12 to $17?

k-mcgrady 14y ago
That's not how it works. Devs place bids within the users budget. Typically the dev who quotes the least will be chosen for the job so when the budget is $12-17 you are most likely to get selected by bidding $12.
aymeric 14y ago
The second candidate was offering $8/hour. They are competing with each other, this is the ugly side of this type of bidding marketplaces.

Gilou 14y ago

You got me at "and everyone has PowerPoint.".. ;) I like the idea though, it shows you can find the right people without throwing too much money in, provided you plan it right, and put yourself in the developper's shoes at some point. It would be interesting to evaluate how much the recruiting costed you as well in the price. Your time, the paid (I hope they all were) trials, and the time to organize your guy's work once in the place.. Just being curious!

aymeric 14y ago
it took me 5 hours of my time (mockup 1h, design + packaging to google play 4h). it costed me $130 for the two developers I trialed. it takes me maybe an hour to three hours per week to clarify the requirements, review his code and chat with him

Jach 14y ago

Great writeup. Another approach I've seen to get inexpensive face-to-face work is to call a local high school (sometimes college) and ask the CS teacher if any students have some knowledge in web development / mobile development that they gained outside of school, and then see if such a student wants to work for you. It's usually a good deal for the student since they get to improve their skills and learn more while getting paid better than a bagger's salary, and it's a good deal for the boss because the student is probably a quick learner and can fill in any knowledge gaps quickly, plus a part-time work agreement during the school year is a low-risk trial period that can lead to full-time in the summer.

tdtran 14y ago

I don't know if the author considers Czech Republic as part of Eastern Europe but $12/hour is pretty low there. It would be OK for a high school/undergrad student to earn some extra money that way, but other than that it must be a desparate "developer" to work at that rate.

aymeric 14y ago
People who can't afford to be paid $12/h don't apply for the job. Usually, I think Ukraine / Belarus / Romania web developers are ok with $12/h.
krzyk 14y ago
Same goes for Poland, I wouln't consider working for anything less than $20 (not including taxes, so with those it would go ahead even higher).
plinkplonk 14y ago
fwiw, 12$/hr is very low for a good Indian developer who lives in any Indian city of even moderate size. (I am sure there are some people who live in rural areas and/or are sufficiently desperate to work for 12$.) Interesting that Eastern Europe seems to have cheaper developers than in India.

mbesto 14y ago

> Seriously, if you are an online entrepreneur, do yourself a favour and start outsourcing. It is low risk and has great returns. If you are a serious online entrepreneur and have 0 experience outsourcing online, be very careful. It's very hard to find the right developer at $12/hr. The picture isn't always as rosy as the OP paints it. > Once I picked three candidates, I tell them they are entering a trial period where I need them to develop a small project. This is really good advice, but this means you hired a developer at 3 * $12/hr, which means you're project actually cost you $36/hr. This is reverse thinking for many people, since most people go to oDesk/elance/etc because they think their dreams can be created for $12/hr right off the bat. The reality is, you should expect to pay a large amount of money up front (trialing developers) to then get lower ($12/hr) returns later. This is a massive misconception in the outsourcing world. TL;DR - YMMV.

aymeric 14y ago
The miniproject is not the reason why I hired him. I was hiring a web developer to help me work on weekplan ultimately, the developer over the course of the year will cost me much more than 6h*3 worth of work.

axisK 14y ago

When managed properly outsourcing doesn't have to be a problem. Bad hires do tend to take a bit longer to show themselves and could end up leaving a bad taste to everything outsourcing related. A few years ago I did some work via oDesk and ended up with a permanent contract for a US/Mexico based company that allowed me much more freedom than I would have had working at any South African company in my area. Overall I enjoyed working with most of the other employees from across the world and some of the brightest people I've worked with was part of the team. I do think however that it probably put a lot more pressure on our manager than most conventional environments would. edit Paragraphs

axisK 14y ago
Oh, as a side note. The company I ended up working for also used a timed "mini-project" to filter out some candidates, it wasn't much more than 2 days worth of work. After that I also went through a telephonic which was more of a introduction to what the company was doing as well as a bit of a culture check to see if I would fit in.

lysenko 14y ago

According to this survey(please use translator) http://jobs.dou.ua/salaries/#period=dec2012&city=all&title=Software+Engineer&language=C%23%2F.NET&exp1=1&exp2=3 http://jobs.dou.ua/salaries/#period=dec2012&city=all&#38... Median salary for junior .NET developer in Ukraine is $1500/month. This data comes from full time employees, not freelancer. It is obvious that freelancer should spend more time that full time employee to get the same amount money. So, $12/hr is below the average for Ukraine. I am RoR developer from Ukraine, with 4 years of experience and 'Rails Core Contributor' achievement, my oDesk rate is $40/hr. And I consider it low. TIP: Don't hire developer from Ukraine for less than $25/hr, or you will get into trouble.

pyalot2 14y ago

For $12/hour you are not going to get the right stuff, not by a long shot. By rule of thumb, if you are paying less for a professional in a job that requires decades to do well, than you'd pay a McDonalds burger flipper, what you are going to get is a McDonalds burger flipper. Good luck with that. You know how companies always like to tout that they hired the cream of the crop, the top percentiles? Well, by aiming for the $12/hour price segment, you've made the reverse commitment, you've decided you're gonna hire from the bottom 10th percentile, if even that. As Paul Graham noted, the productivity difference between an average developer and a great developer can be as great as 50x. I'm leaving it for you to figure out what the difference between a bottom barrel developer and a great developer is (hint, it's probably more than 50x)

rplnt 14y ago
Did you read that part when he hired someone from different country than USA?
- pyalot2 14y ago
  Well, I can tell you that in Switzerland $12/hour is half as much as a burger flipper earns here, so...
  - numo16 14y ago
    In the US, you'd be lucky to make $9/hour working at McDonald's, generally (may vary by region)

impostervt 14y ago

Though I'm a developer, I outsourced the development of my side project, http://www.watermarquee.com http://www.watermarquee.com. That was a bad call on my part. I used oDesk to hire a development team from Indonesia. At the time, with a small baby at home, I felt like I didn't have the time to develop it myself. Also, I was just learning Rails, and felt that if I wanted it done right, I should hire a professional, instead of trying to learn as I went (I had written the free version myself, and hired the dev team to make the "Pro" version which costs $5/month) The development team did a good job, but only after the work was complete did I find out they implemented some things differently than how I would have preferred (my fault for not paying more attention). Also, it ended up taking much longer than I thought and, thus, costing much more than I had anticipated. Knowing your application code from top to bottom is the only way to be able to maintain it after the development contract ends. I dread having to modify my app because I don't understand it all. I've done other projects since then, and wrote them myself (in Sinatra or Node), and am now way more confident in my development skills.

jrs235 14y ago
I was going to email you but you don't have contact info in your profile. Small tip: Please change the link that the logo on that top of your blog goes to. The self reference to blog.hwatermarquee.com is silly and pointless. Change it to www.watermarquee.com so folks can easily get from your blog to your actual site (without having to click the "give it a try" link... which scares me because I assume it's going to dump me off at a form to signup rather than the site for more info.)

hinmn 14y ago

Good points in your article. Generally, I think outsourcing has gotten a bad rap because a lot of the poor quality firms / freelancers that have sprung up. The big sites like oDesk, eLance, etc. have certainly helped to prevent the scammers that initially populated the field, but more and more quality firms are popping up in countries like the Philippines. The key to outsourcing is doing it right. Outsource work you or key players shouldn't work on. If you're a design company, find someone to slice and dice for you. If your a coding company, find someone to design for you. Find a partner that can be trusted and you work well with and you're set.