While I agree with everything, he left out an important group to thank. It's a pretty important segment, the people who are using your product. Here's an examp

While I agree with everything, he left out an important group to thank. It's a pretty important segment, the people who are using your product. Here's an example of how the exchange could look: Company: Hey We Launched! Users: Signup and begin use Company: Thanks for signing up! Anything we could do better? Users: X, Y, Z Company: We've implemented X,Y and are working hard on Z!