Personally, I think if it weren't for Search and Gmail with its tie-in effect, people would have moved out of all other Google services a long time ago. I do n

Personally, I think if it weren't for Search and Gmail with its tie-in effect, people would have moved out of all other Google services a long time ago. I do not like this new direction Google has taken since the past few product redesigns (Gmail, Google Groups, Image Search among others) where the products have gone from beautifully functional and feature rich to outright broken even for basic features. Groups has become absolutely unusable. The Gmail redesign was a sore point and I customized it to be as close as it could be to the older design, but I expect them to break it further in the future.