I've never had anything other than comically bad customer service from live chat systems. I remember trying to renew a domain that was due to expire very short

I've never had anything other than comically bad customer service from live chat systems. I remember trying to renew a domain that was due to expire very shortly (can't remember the company sorry) and getting a nonsensical error in the renewal process. It took 10-15 minutes for the chat person to reply each time and the most conclusive answer I got was "don't know".