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I can speak to this a little bit, actually. Chartbeat has never supported IE, which as you say sounds like cutting off a major part of your market. Even moreso

I can speak to this a little bit, actually. Chartbeat has never supported IE, which as you say sounds like cutting off a major part of your market. Even moreso when you consider our customers which include pretty much every major publisher in the US. However what we've learned is that if your product provides enough value, people have no problem installing Chrome or Firefox or whatever. To this day we receive pretty much no requests for IE support at all, which enabled us to build a product with heavy HTML5 (mostly canvas) and CSS3 usage.

eksith 14y ago
That's very true. We don't have the same complaint about programs specifically built on one family of operating systems not working on another. That also speaks to how much we depend on the browser these days to act as an OS in a way, particularly for full featured applications that depend on (relatively) new technology.
ianstormtaylor 14y ago
+1 to this. Also people need to realize that client-side library support is different from what the product's website itself supports. Chartbeat, and every analytics provider I know of supports IE for their tracking library.