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That "purpose" is generally to help service providers understand you better so that they can provide a product that better serves your wants and needs, as their
by cheald 14y ago
That "purpose" is generally to help service providers understand you better so that they can provide a product that better serves your wants and needs, as their customer.
- huhtenberg 14y agoSay, you have a desktop client-server app. Outlook, for example. How would you feel if it were uploading every click on the menu and every mouse move (in the confines of its window, of course) to the server. Strictly to help the developer improve the product and make it better for you, their customer. This should be totally OK with you, right?
- cheald 14y agoYou mean like Eclipse does? http://www.eclipse.org/epp/usagedata/ http://www.eclipse.org/epp/usagedata/ Yes, if the product is collecting usage information (which does not include personal information) to help the software vendor improve the product, I have no problem with it. I like using good software. It's particularly potent in the context of web software, because you can A/B test and rapidly adapt the product to signals from your analytics packages in order to make sure that you are providing the most usable, most user-friendly product possible to them.
- DanBC 14y agoI'm fine if they tell me they're doing it, and what they're collecting, and giving me an option to turn it off.
- huhtenberg 14y agoBingo.
- deleted 14y ago[deleted]