Thanks for the link. Pointers to other writing by Rodgers would be useful. In terms of books, I could only find one from 1993: "No-Excuses Management" [http:/

Thanks for the link. Pointers to other writing by Rodgers would be useful. In terms of books, I could only find one from 1993: "No-Excuses Management" [http://www.amazon.com/s/ref=nb_ss_b?url=search-alias%3Dstripbooks&field-keywords=t.+j.+rodgers http://www.amazon.com/s/ref=nb_ss_b?url=search-alias%3Dstrip...] Note also PG's typo ("Rogers" should be "Rodgers") which slightly hinders searching.