Well, that depends. If I can win customers by pointing out that company X is having problems and you wouldn't have those problems with my company (or at least

Well, that depends. If I can win customers by pointing out that company X is having problems and you wouldn't have those problems with my company (or at least would be less likely to) because we have superior infrastructure etc then I think it's perfectly fair to point that out. If OTOH they are suffering as a consequence of some retard-spasm of the internetz that could just as easily have happened to us and more crucially is more likely to happen to us if 4chan get their way this time around.