We tried using Skype with our remote team. Of the top of my head, the following problems made us switch: (a) Reliability (We were losing a lot of messages betwe

We tried using Skype with our remote team. Of the top of my head, the following problems made us switch: (a) Reliability (We were losing a lot of messages between people. Especially offline messages) (b) Duplicate messages (As all of us have multiple machines, we were getting a lot of duplicate messages, depending on which machines were on and logged-in, and when) (c) Poor search (Searching months old messages is a major hassle in Skype)