3 ms·
It's meant to run on a dedicated iPad in a business. Yes, we calculate NPS from those questions as well as the average response, and use the NPS as the primary
by eschluntz 14y ago
It's meant to run on a dedicated iPad in a business. Yes, we calculate NPS from those questions as well as the average response, and use the NPS as the primary metric to compare between locations and track satisfaction over time.