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As a SendGrid customer, I'm certainly glad I visit HN frequently and was able to find out about this. I'm surprised we weren't notified by them directly, though
by jneal 14y ago
As a SendGrid customer, I'm certainly glad I visit HN frequently and was able to find out about this. I'm surprised we weren't notified by them directly, though.
- markeganfuller 14y agoWe've never been directly notified by them despite their SMTP breaking a number of times.
- jneal 14y agoI'll just start following them on Twitter then. I've recently started working somewhere new where we use SendGrid, and this is the first outage I've been aware of.
- luney 14y agoI did the same thing. Followed them on twitter just to be aware of the outage status without having to go look for it.
- dasil003 14y agoSince the service is timing out, I think we'd all be best served in this case by having robust internal monitoring.
- scottbruin 14y agoThey tend not to post about interruptions on Twitter. In a lot of ways, they fail as an API-type service provider: * require you to use user:pass instead of keys * no historical service status page * poor notifications about downtime * unclear explanation of uptime