Agreed, the wriggling is an issue. I've always been able to deal with it, but it is frustrating (especially since I primarily run Linux - support is probably th

Agreed, the wriggling is an issue. I've always been able to deal with it, but it is frustrating (especially since I primarily run Linux - support is probably the top reason I dual-boot). I've found that I can minimize it by buying the "business-class" laptop and/or the "business-class" warranty, but that is still irritating and a trap for the unwary. In any case, even with all the wriggling, I've found ADP to be a pretty wonderful investment without even counting the increased peace-of-mind. I'm not sure if I'm just unusually hard on my laptops or if the gap between my repair cost and theirs is so large that it is easy to design a truly mutually beneficial warranty.