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@sbuk Yes. I have been treated better by practically every other manufacturer I've dealt with, including Dell (The M1330 I had prior to the Air actually survi
by beloch 14y ago
@sbuk
Yes. I have been treated better by practically every other manufacturer I've dealt with, including Dell (The M1330 I had prior to the Air actually survived several far worse spills because it had a removable battery). At the very least, no other manufacturer has made painfully bad jokes at my expense to my face.
- sbuk 14y agoI'd hazard that because you didn't have the opportunity to speak to them face to face. If you were that aggrieved, you should have complained to the manager. I totally agree that the kid was out of line. My experience of Dell has been worse than yours. I won't have any of their products in my house. I have found their pre-sales support to be overly aggressive and patronising, post sales support to be lack lustre, verging on incompetent and a build quality that can only be described as inept. HP are not much better; I recently returned a HP Spectre XT that had a faulty power button. It took a written legal threat to get anything close to a resolution. These are all anecdotal, but very real incidents to counter your own. EDIT: spelling.