4 ms·

At the risk of down votes, the Mac was "kaput" because of liquid ingress and it only takes a drop on any component to do the damage. The fault my friend lies wi

by sbuk 14y ago

At the risk of down votes, the Mac was "kaput" because of liquid ingress and it only takes a drop on any component to do the damage. The fault my friend lies with you. Honest question, do you think you'd have been treated any better elsewhere?

fpgeek 14y ago
Unlike Apple (at least the last time my wife bought one), other PC vendors are happy to sell you accidental damage protection with a laptop. I'd say that is a pretty big difference.
- sbuk 14y ago
  At the risk of sounding cynical, that's not for the benefit of the consumer. It doesn't mean much either as most manufacturers I've had experience with will try and wriggle out of honouring those agreements, HP especially. That said, Apple absolutely should offer this facility.
  - fpgeek 14y ago
    Agreed, the wriggling is an issue. I've always been able to deal with it, but it is frustrating (especially since I primarily run Linux - support is probably the top reason I dual-boot). I've found that I can minimize it by buying the "business-class" laptop and/or the "business-class" warranty, but that is still irritating and a trap for the unwary. In any case, even with all the wriggling, I've found ADP to be a pretty wonderful investment without even counting the increased peace-of-mind. I'm not sure if I'm just unusually hard on my laptops or if the gap between my repair cost and theirs is so large that it is easy to design a truly mutually beneficial warranty.
adlpz 14y ago
Come on, if you really think that a drop of coffee will usually kill any electronics you must have never even handled a circuit board... Most laptops (including mi MBP!) will survive light spillage without problems.
- sbuk 14y ago
  Depends on what the liquid came into contact with and whether or not it was live. I absolutely think that Apple, or in this case their 'genius' should have done more. With that in mind, the OP should have complained. EDIT: removed snark.
  - jgeorge 14y ago
    I was going to tell a story of washing old circuit boards in the breakroom sink at a prior job, but I guess I'll pass. :-) That said, the air keyboard does have a spill protection layer that provides some measure of protection. My girlfriend has spilled far more liquid on her Air and it's survived well. It's unfortunate that you got a terribly unlucky circuit-seeking drop of liquid.

by sbuk 14y ago

fpgeek 14y ago

Unlike Apple (at least the last time my wife bought one), other PC vendors are happy to sell you accidental damage protection with a laptop. I'd say that is a pretty big difference.

sbuk 14y ago
At the risk of sounding cynical, that's not for the benefit of the consumer. It doesn't mean much either as most manufacturers I've had experience with will try and wriggle out of honouring those agreements, HP especially. That said, Apple absolutely should offer this facility.
- fpgeek 14y ago
  Agreed, the wriggling is an issue. I've always been able to deal with it, but it is frustrating (especially since I primarily run Linux - support is probably the top reason I dual-boot). I've found that I can minimize it by buying the "business-class" laptop and/or the "business-class" warranty, but that is still irritating and a trap for the unwary. In any case, even with all the wriggling, I've found ADP to be a pretty wonderful investment without even counting the increased peace-of-mind. I'm not sure if I'm just unusually hard on my laptops or if the gap between my repair cost and theirs is so large that it is easy to design a truly mutually beneficial warranty.

adlpz 14y ago

Come on, if you really think that a drop of coffee will usually kill any electronics you must have never even handled a circuit board... Most laptops (including mi MBP!) will survive light spillage without problems.

sbuk 14y ago
Depends on what the liquid came into contact with and whether or not it was live. I absolutely think that Apple, or in this case their 'genius' should have done more. With that in mind, the OP should have complained. EDIT: removed snark.
- jgeorge 14y ago
  I was going to tell a story of washing old circuit boards in the breakroom sink at a prior job, but I guess I'll pass. :-) That said, the air keyboard does have a spill protection layer that provides some measure of protection. My girlfriend has spilled far more liquid on her Air and it's survived well. It's unfortunate that you got a terribly unlucky circuit-seeking drop of liquid.