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I have had a series of bad experiences with Trinet. Not so bad that it's ruined my life, but bad like "I can't believe this is the best we can do for HR". I lik
by donall 14y ago
I have had a series of bad experiences with Trinet. Not so bad that it's ruined my life, but bad like "I can't believe this is the best we can do for HR". I like the idea of outsourcing that sort of thing so we can focus on the hacking, but I feel like that particular space is ripe for disruption (to use a clichéd term).
- chimeracoder 14y agoOut of curiosity, what kind of bad experiences did you have? What were you disappointed with?
- donall 14y agoWithout getting into details, there was some significant mismanagement of my user account, resulting in incorrect tax being withheld until I noticed the problem and notified them about it. After an unreasonable amount of time spent resolving the problem with a number of different people on their end, the end result was a large tax bill that I had not budgeted for. There have also been other less significant issues, mostly regarding my status as a foreign employee. I speculate that it stems from a lack of properly engineered software on their end. In all cases, my problems would have been fixed by some logic along the lines of "If (employee.status == X && !taxesApplied.include(correctTaxes)) then trigger alert Y". Perhaps I'm too much of an engineer, but I find it hard to believe that a company that focusses solely on HR can even operate without this kind of automated check.
- nickfrost 14y agoA great company solving the "Back-office / operations" side of a startup, including HR and benefits management, is Advisor. http://Advsor.com http://Advsor.com Yeah, the website is being updated, but with clients like Uber, ZeroCater, PandoDaily, Buffer, Expensify, and 70+ more, they are a SOLID solution.
- daemon13 14y agoTheir website does not have any prices listed. Based on your experience, how do they charge (per employee, per transaction, etc) and how much does it cost, roughly?
- unclebucknasty 14y agoI don't know about the quality of their service, but damn if their salespeople don't spam/harass the crap out of small business owners. Not a good look for a company trying to sell a service that requires credibility.
- hmahncke 14y agoWe've been generally happy with TriNet, and it's worth having a great benefit package and an HR call center. It's not free, but I think the math works out about the same way free meals do.
- daemon13 14y agoSame question on Trinet - since they also have no prices on their website - based on your experience, how do they charge (per employee, per transaction, etc) and how much does it cost, roughly? 100$/empl/mth, 1'000$/empl/mth?
- mmt 14y agoPer employee, with something like a minimum of $2k/mo for 4 or 5 employees and something that approaches $160/mo per employee with a larger number. There's also some several thousand dollars of initial cost. Disclaimer: My data is from an answer to a LinkedIn question several years ago, so it's oudated at best.
- hmahncke 14y agoAbout $150/employee/month, for almost all services. Of course if you elect to pay a portion of benefits (e.g., health care), that's on top as a pass-through. Certain special requests have a la carte pricing, but you most likely won't need them.