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I don't have any strong feelings about Get Satisfaction (or any of the other sites like this), but we made http://featurelist.org http://featurelist.org availab
by thorax 18y ago
I don't have any strong feelings about Get Satisfaction (or any of the other sites like this), but we made http://featurelist.org http://featurelist.org available for free to anyone who wants a lighter approach to that sort of thing. It focuses a bit more on the feature request side than the technical support pieces, but it might be interesting to some of you.
Once we catch our breath from our other sites, we're going to provide featurelist.org as open source (PHP/CodeIgniter) in case people are hesitant to host their user feedback on someone else's site.
For our own usage, we really just needed a way to track feature requests and have YC-inspired feedback widgets for our own sites. So we opened that service up for everyone to use.
- metachris 18y agosorry to say, but featurelist.org has a horrible look and feel, although the idea is quite nice. i'd guess you're a couple of coders -- get a graphic designer on board! (and keep up the work :)
- thorax 18y agoThanks for commenting. Featurelist won't appeal to everyone visually, though, neither does Reddit or HN. A lot of our users have liked the simplicity of the site, but it might not be for you. We're not focusing on the visual aspects (not to the extent we have for bug.gd or yumbunny), so no one should expect a facelift or for it to win any awards. I'm just sharing it here so people know they have other alternatives floating around. To each their own, of course. Thanks for your feedback.