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The product looks and feels great, but I watched my co-founder (and CTO) get extremely frustrated at the new user walkthrough. He was trying to get it to stop w
by cwilson 14y ago
The product looks and feels great, but I watched my co-founder (and CTO) get extremely frustrated at the new user walkthrough. He was trying to get it to stop walking him through the steps and did not succeed (he wanted to play with it on his own, not have his hand held), resulting in him closing the site.
While I understand the value of these walk-through for people who do not spend a lot of time in web applications (though you might argue that this is so similar to excel that pretty much everyone is familiar with the interface), you should strike a balance by allowing someone to easily kill the walk-through.