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Unfortunately, getting money back after receiving a counterfeit from eBay is not trivial. A third party authenticator must be paid by the buyer to fax a thorou
by beambot 14y ago
Unfortunately, getting money back after receiving a counterfeit from eBay is not trivial. A third party authenticator must be paid by the buyer to fax a thorough formal document for PayPal to review. The process can be long and expensive. Even then, it's not guaranteed that the buyer will receive their money back as a result. Buying and selling designer items through auction sites such as eBay is fraught with risk. Mind you, a seller of authentic items can get hit with a fake claim as well.
- illuminate 14y agoThis wasn't the case for me last month, I bought a guitar pedal that turned out to be a fake, I filed the complaint and sent in evidence, received a full refund from eBay/Paypal.
- bebefuzz 14y agoNot all eBay cases have the same outcome. There are even online sites dedicated to putting together counterfeit claim documents for Chanel, Hermes, etc for eBay. They usually charge around $100 for a document.