I'm not sure, but I'm willing to guess that it probably isn't possible to handle it "internally" when you have been fired for a 4.7 rating. I mean, Uber ignored

I'm not sure, but I'm willing to guess that it probably isn't possible to handle it "internally" when you have been fired for a 4.7 rating. I mean, Uber ignored them when they were in front their building. Do you think Uber did that because they thought a phone call would have been more polite? I definitely don't see how it was counter productive though, if they were standing out there to bring more attention to the situation.