3 ms·

I think they should just make reviews less than 3 stars require a text explanation.

• chadillac83 14y ago
  This. We've implemented this on a number of social networks fit reporting nefarious users. Scammers, spammers, etc. to help the community. We found that if a user can report a user with an easy click we were flooded with false positives. Users reporting one another for petty reasons like not replying to messages. The women would report other women seemingly out of spite. We later added an input box that requires a short explanation. The reporting abuse dropped through the floor, and the quality of the feedback from users is far better. Requiring a short explanation will def put the average rating to 4.
• Aloisius 14y ago
  They do. I had a driver who took me on the most roundabout way possible to get to my office. I rated him one star. It popped up a text field entry, I said what happened and Uber credited me the difference.