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I had a Sidecar driver this afternoon who told me he was suspended by Uber after he had the bad luck to get Travis Kalanick as a passenger, and failed to pick h
by bmmayer1 14y ago
I had a Sidecar driver this afternoon who told me he was suspended by Uber after he had the bad luck to get Travis Kalanick as a passenger, and failed to pick him up on the right side of the street (according to him).
- larrys 14y ago"he had the bad luck to get" In fact all of these rating and ranking systems (as well as public commenting) cause businesses to have to expend excess time and energy to keep a small vocal percentage of customers happy for fear of backlash instead of concentrating on simply making a good or acceptable product that satisfies 95% of customers. I'm reminded of this sometimes when I read tripadvisor reviews where people go off because there is a bug in their room or the desk staff was having a bad day the particular day they arrived.