I know reader was a free product that probably didn't make Google any money, but I find this plea for feedback on the back of the reader kill a little odd. Espe

I know reader was a free product that probably didn't make Google any money, but I find this plea for feedback on the back of the reader kill a little odd. Especially with the accompanying tone. Feels something like: "We're sorry that we took away your child support benefits, but can you give us some feedback on how we can improve our social services to the community? (any feedback about the withdrawal of child support will be ignored). Child Support Services. We listen."