3 ms·

You complain that you don't want to spend a whole day deleting your users so surely a $9 investment is trivial? Your request is senseless. You're receiving a d

by Peroni 14y ago

You complain that you don't want to spend a whole day deleting your users so surely a $9 investment is trivial? Your request is senseless. You're receiving a discount for the service and expect to be able to suspend and reactivate that service as and when suits you. As far as I'm aware, that business model doesn't exist in the real world without some form of financial penalty.

UnoriginalGuy 14y ago
It isn't a $9 "investment." He wants to cancel, they are charging $9. He is investing in cancellation? If I understand the OP's discussion correctly he is not receiving any kind of discount. They have two kinds of payment model - Pay&Go and Unlimited ($50/month). They're calling the unlimited model a "discount" since presumably if you send enough it is cheaper. So it isn't unfair to call it cheaper, but it is kind of silly to suggest he should eat a fee because of the "discount" he may or may not be benefiting from. In general that business model is extremely common in the real world. My current phone, Netflix digital, and broadband subscriptions are all "unlimited" and I can cancel for free whenever I want (except in the first 12 months with broadband). I think you're confusing a "unlimited fixed fee" service with a "12 month commitment at a reduced fixed fee" service. Not the same thing and this case appears to be a month by month rolling fee, not a discounted longer duration.
- Peroni 14y ago
  That's just it, he doesn't want to cancel, he wants to stop paying for a month or two and start again later without losing his list of subscribers. Would Netflix allow you to cancel right now and return in two months with all your preferences and viewing history intact?
  - propercoil 14y ago
    mailchimp isn't a cable company. Does heroku charge you when you decide to fallback?
  - matthuggins 14y ago
    Actually, I believe Netflix does allow you to do this.
  - UnoriginalGuy 14y ago
    > Would Netflix allow you to cancel right now and return in two months with all your preferences and viewing history intact? Yes. And my phone company would let me keep the same number if I did that.

by Peroni 14y ago

UnoriginalGuy 14y ago

It isn't a $9 "investment." He wants to cancel, they are charging $9. He is investing in cancellation? If I understand the OP's discussion correctly he is not receiving any kind of discount. They have two kinds of payment model - Pay&Go and Unlimited ($50/month). They're calling the unlimited model a "discount" since presumably if you send enough it is cheaper. So it isn't unfair to call it cheaper, but it is kind of silly to suggest he should eat a fee because of the "discount" he may or may not be benefiting from. In general that business model is extremely common in the real world. My current phone, Netflix digital, and broadband subscriptions are all "unlimited" and I can cancel for free whenever I want (except in the first 12 months with broadband). I think you're confusing a "unlimited fixed fee" service with a "12 month commitment at a reduced fixed fee" service. Not the same thing and this case appears to be a month by month rolling fee, not a discounted longer duration.

Peroni 14y ago
That's just it, he doesn't want to cancel, he wants to stop paying for a month or two and start again later without losing his list of subscribers. Would Netflix allow you to cancel right now and return in two months with all your preferences and viewing history intact?
- propercoil 14y ago
  mailchimp isn't a cable company. Does heroku charge you when you decide to fallback?
- matthuggins 14y ago
  Actually, I believe Netflix does allow you to do this.
- UnoriginalGuy 14y ago
  > Would Netflix allow you to cancel right now and return in two months with all your preferences and viewing history intact? Yes. And my phone company would let me keep the same number if I did that.