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Getting stranded is a fact of life when flying. Especially during winter. Especially with connections. Especially when flying to airports with very few flights
by jowiar 14y ago
Getting stranded is a fact of life when flying. Especially during winter. Especially with connections. Especially when flying to airports with very few flights where one missed connection breaks everything.
If, going into the trip, the possibility of her daughter being somewhere overnight was unconscionable, Ms. Neff-Aguilar could have originally planned to meet her daughter in Montana and travel home together. Or compensate a family member / friend in Montana to accompany her to Nashville.
- mikeash 14y agoIt's not the stranding itself that was unconscionable, but rather the stranding plus the not telling the parents plus not being reachable by same parents.
- jowiar 14y agoAgreed, which is the unfortunate effect of the vast, vast majority of people being unwilling to pay more for better service when flying, thus leading to airlines being badly understaffed. In the Kayak/Orbitz/Hipmunk/Adioso era, people buy tickets based on price/number of connections, almost entirely without regard to the airline. The only folks who get better treatment from the airlines are those who have status (and are thus loyal customers worth the expense to retain) or who pay extra (first class or a lounge pass).