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Agreed on all points. However, I do think you are over-estimating the value of online service booking. Any existing maid service that already has the customer b
by alttab 14y ago
Agreed on all points. However, I do think you are over-estimating the value of online service booking. Any existing maid service that already has the customer base and cleaning teams could hire a web developer to make a booking function for their Wordpress site.
Stripe is different because it handles REAL pain (charging credit cards, billing, developing and distributing low cost POS hardware).
- potatolicious 14y ago> "Any existing maid service that already has the customer base and cleaning teams could hire a web developer to make a booking function for their Wordpress site." The internet has been mainstream 15+ years now, and these services still aren't online, despite pressure existing to do so. Say Exec takes off in a huge way and the brick and mortar maid services are forced to adapt - building a half-decent web experience is non-trivial. It sounds easy for us, because this is what we do, and for the most part we operate on a very high level. The demographics of this website work on the absolute tippy-top end websites - what is a weekend project for us is like moving heaven and earth for an old, tech-illiterate business. Uber is eating taxi companies for lunch in some cities right now, and there have been attempts to do mobile dispatch on their part, but every time they do it the results are ludicrously awful.
- alttab 14y agoI can't even really disagree with anything you said. I guess to me the rub is - can this service disruption be enough to grab enough of the existing marketshare to be relevant? Another way to think about it is, it still can't be valued at more than a national maid service francise with slightly better margins and lower buy-in.