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> "Unless that appointment can be made 10 minutes in advance and done perfectly by robots I don't see the competitive advantage." Have you recently tried to bo
by jamiequint 14y ago
> "Unless that appointment can be made 10 minutes in advance and done perfectly by robots I don't see the competitive advantage."
Have you recently tried to book cleaning? I had to do it for my place in Brooklyn and it probably took a couple hours of research plus multiple phone calls to book times. There is a lot to be said for taking something this annoying and making it easy.
Look at Stripe for example. They didn't revolutionize anything about how payments work, they just took an extremely painful and annoying process and made it easy.
- alttab 14y agoExec makes scheduling an appointment easy. The problem you've described sounds more like "trying to find the right service." The only way Exec would solve the problem you describe is if it tapped into all local maid service's schedules and helped fill in un-scheduled times at pre-approved services. This makes sense, as its classic "middleman" American entrepreneurial spirit. OTOH, I can't imagine cleaning-service agency is a big enough problem to automate, but maybe it is. Either way, it sounds like Exec is hiring their own cleaning teams or I'd imagine they'd have larger local coverage areas (per other people's comments on this thread). With Exec positioning themselves as "a super easy cleaning service", they make the "hours of research" harder, not easier. So really, they are only saving you 10 minutes on the phone call.