It's mainly the nature of the game. With World of Warcraft you kind of know what you are getting into. But pretend you are just a dude walking around BestBuy,

It's mainly the nature of the game. With World of Warcraft you kind of know what you are getting into. But pretend you are just a dude walking around BestBuy, you pick up SimCity on launch day to bring back fond childhood memories. You take it home, install it on your computer, and it basically does not work (with no explanations besides it can't connect and sometimes worse then that) for 4 days. It was just an unbelievably bad launch for something that doesn't really use online that much in the end.