Here's an interesting example of the insights and changes he's made as a result his time spent at the fulfillment centers. http://www.shmula.com/987/jeff-bezos

Here's an interesting example of the insights and changes he's made as a result his time spent at the fulfillment centers. http://www.shmula.com/987/jeff-bezos-5-why-exercise-root-cause-analysis-cause-and-effect-ishikawa-lean-thinking-six-sigma http://www.shmula.com/987/jeff-bezos-5-why-exercise-root-cau...