Trouble downloading and installing the game, massive login queues (that recheck the queue once every 30 minutes), trouble creating cities, troubles loading crea

Trouble downloading and installing the game, massive login queues (that recheck the queue once every 30 minutes), trouble creating cities, troubles loading creating cities, disconnections, features have been removed to help handle stress, etc. Basically, it's hard to get it downloaded and installed. If you do that, it's very difficult to login to play. If you manage that, it's very difficult to do the tutorial or claim a city or load your city. If you manage that, it's very difficult to play the game without experiencing disconnects or server-related dysfunction that directly affects gameplay. Basically, it's nothing like the experience they wanted to deliver.