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> So pay with credit card, then if someone pulls this crap call your bank and file a "product not as advertised/doesn't work" complaint ? If you try this with

by Deestan 14y ago

> So pay with credit card, then if someone pulls this crap call your bank and file a "product not as advertised/doesn't work" complaint ? If you try this with Steam, they flag you for fraud and shut down your without recourse. All previously bought games are lost. If you try this with Amazon, they flag you for fraud and shut down your account without recourse. Your previously bought e-books are automatically deleted from all your devices.

jellicle 14y ago
At which point you should sue them in small claims court.
- res0nat0r 14y ago
  Or do what most tech savvy people on this forum who know about all of these standard launch day problems should be doing IMO. Wait a few weeks until after launch for things to calm down, monitor the status updates on the website and when the scalability issues are resolved then buy the game and happily play with minor problems for the next 5 years.
  - sukuriant 14y ago
    That said, it's going to be kinda funny if this was simply a minor bug that was discovered when scale went up to a few hundred BETA-testers to a couple million players. Maybe whatever load-testing code they had written that said they were good-to-go missed a single (or few) "insignificant" functions that ended up, because of this bug, over-running the server. I certainly don't like EA's DRM practices and some of their other practices, but now that I'm another day into the future, I could easily see this happening to any company as well-used as them. Addendum: Startups that claim they don't/wouldn't have these sorts of problems are probably because their load comes slowly, steadily, and these problems are caught early, or refactored out for efficiency, and the developers miss the potentially catastrophic results. When you get hit by a LOAD of traffic all at once, or other similar thing, bad things happen. See: Diablo 3, Starcraft 2, Half Life 2: Deathmatch
- steve-howard 14y ago
  Which is something that anybody can do, many will threaten to do, some will intend to do, and very few will actually do.
- Deestan 14y ago
  This is not a realistic option. I'm not going to abandon my quite large collection of games - some of which I play weekly to say in touch with distant family - and then start the lengthy, costly and time-consuming process of suing a company that lives on the other side of the Earth. The cost of Sim City is literally half an hour of consultancy work. This means the lawsuit would cost me more than I could hope to gain from it, and I would only be doing it to spite the publisher. If that is my goal, it is a more efficient use of my time to accept the sunken cost, give some negative reviews, and badmouth the publisher.
  - waps 14y ago
    You know if you make 1 account = 1 game policy, you gain something else - ability to resell games. Think about it.

by Deestan 14y ago

jellicle 14y ago

At which point you should sue them in small claims court.

res0nat0r 14y ago
Or do what most tech savvy people on this forum who know about all of these standard launch day problems should be doing IMO. Wait a few weeks until after launch for things to calm down, monitor the status updates on the website and when the scalability issues are resolved then buy the game and happily play with minor problems for the next 5 years.
- sukuriant 14y ago
  That said, it's going to be kinda funny if this was simply a minor bug that was discovered when scale went up to a few hundred BETA-testers to a couple million players. Maybe whatever load-testing code they had written that said they were good-to-go missed a single (or few) "insignificant" functions that ended up, because of this bug, over-running the server. I certainly don't like EA's DRM practices and some of their other practices, but now that I'm another day into the future, I could easily see this happening to any company as well-used as them. Addendum: Startups that claim they don't/wouldn't have these sorts of problems are probably because their load comes slowly, steadily, and these problems are caught early, or refactored out for efficiency, and the developers miss the potentially catastrophic results. When you get hit by a LOAD of traffic all at once, or other similar thing, bad things happen. See: Diablo 3, Starcraft 2, Half Life 2: Deathmatch
steve-howard 14y ago
Which is something that anybody can do, many will threaten to do, some will intend to do, and very few will actually do.
Deestan 14y ago
This is not a realistic option. I'm not going to abandon my quite large collection of games - some of which I play weekly to say in touch with distant family - and then start the lengthy, costly and time-consuming process of suing a company that lives on the other side of the Earth. The cost of Sim City is literally half an hour of consultancy work. This means the lawsuit would cost me more than I could hope to gain from it, and I would only be doing it to spite the publisher. If that is my goal, it is a more efficient use of my time to accept the sunken cost, give some negative reviews, and badmouth the publisher.
- waps 14y ago
  You know if you make 1 account = 1 game policy, you gain something else - ability to resell games. Think about it.