The problem is outages tend to be for prolonged periods and not spread evenly across the month. A minute may not seem like a huge deal, but 3 consecutive hours

The problem is outages tend to be for prolonged periods and not spread evenly across the month. A minute may not seem like a huge deal, but 3 consecutive hours is really going to piss some people off. If you run a business, it's completely irresponsible to provide such a low level of service to your customers.