So I recently went from one of these simple forms to a more complex one due to a client's request. I did this because his customers were complaining that they d

So I recently went from one of these simple forms to a more complex one due to a client's request. I did this because his customers were complaining that they didn't understand why they didn't have to fill out all this information. Everyone else makes them fill it out and they thought it was an problem or scam of some sort. I implemented a full form asking for all their information and toss out everything during processing. It's a very silly thing but it makes customers feel better about the checkout process for some unknown reason to me...