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If you are working to handle operations, it is important to know what you are responsible and accountable for. If this has not been formalized, then there will
by teyc 14y ago
If you are working to handle operations, it is important to know what you are responsible and accountable for. If this has not been formalized, then there will be responsibilities that will fall through the gap. Titles are one thing, but roles and responsibilities are different. This has to be formalized. You boss could still override your decisions but at least it is clear that you are executing your job properly.