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There's a difference between "don't use Google" and "don't use Google for business." A story like this turns me off Google in a big way if I'm using them for a
by unalone 18y ago
There's a difference between "don't use Google" and "don't use Google for business."
A story like this turns me off Google in a big way if I'm using them for anything at all commercial. I don't want to have to worry about the stuff I'm doing. The idea of Google Checkout is to make my life easier. They're failing that in a big way.
It's not even a lack of trust of Google. I think Google's a good company that's just stupid in some ways. It's more a matter of, I don't want to bother with that stuff. I'll find somebody easier.
- run4yourlives 18y agoThanks for picking up on the subtlety.
- michaelneale 18y agoA commercial relationship is (or should be??) "higher touch" then a consumer one - but google don't want that at all. So that alone makes commercial usage a risk.
- ewjordan 18y agoUnless and until you're bringing in real money for Google, make no mistake: you're in a consumer relationship with them, not a commercial one. A merchant that's sold a few hundred dollars worth of stuff is never going to be important enough to Google to bother putting a real person on. It may suck, but that's the way it is. If the vendor in question had a few more zeroes on their sales figures, Google would make sure that the complaints were valid before shutting them down. But I agree fully with the basic point - any small vendor should think twice before relying solely on Google Checkout.
- ahoyhere 18y agoIf it's a small amount of money, it's fine for them to shut you down with no warning and keep your money? Imagine if a bank did that with your $200 checking account. My account was open for a month or less when they closed it.
- breck 18y agoI consider using Adwords using Google for business and that is indispensable for most businesses. Also, Google Apps has been stellar for business email so far.