4 ms·

EA is offering refunds but only in some cases, with a very haphazard criteria: http://img.gawkerassets.com/img/18gs2vgs50fjijpg/original.jpg http://img.gawkeras

• eurleif 14y ago
  Wow. "you can of course request a refund" in a press release actually means you can request a refund, but it will be refused? Just... wow.
• zcid 14y ago
  I think that has to be the most amazing customer service interaction I have ever seen. I hope EA's payment processor hits them hard over all those charge backs.
  • Aissen 14y ago
    Unlikely. If you're on Origin and ask your bank a chargeback, they'll block your account and hold all your legally bought games hostage. That would be the same as any cloud service(PSN, Steam, Google Play, App Store…), which is a shame, and should be forbidden by law since the consumer gets zero protection in this case.
• ep103 14y ago
  You could most likely just call your credit card company and dispute the charge. If you bought the game, then can't connect to the server, then EA never actually gave you the game. Provided you give up and remove the game from your account, of course.