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Your tone, demanding for examples is a bit off putting... Direct contacts, very fast responses, phone support that picks up almost instantly and works with you
by verelo 14y ago
Your tone, demanding for examples is a bit off putting...
Direct contacts, very fast responses, phone support that picks up almost instantly and works with you for as long as it takes to resolve a problem.
I've been very pleased, and most of the time the issues have been our fault, yet they've always helped us resolve the issue.
I've used Linode too, no complaints at all, but you get a lot more power with the AWS tools, so there's really no choice for us.
- astrodust 14y agoAWS has always been better in terms of features, and I've never found fault in Amazon's relentless work to improve even further. They really seem fearless in this regard. However, their customer support has always been, at least in my experience, indifferent at best. It's often better to have a sherpa like EngineYard to help you through trouble spots.